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Manufacturers' Warranties

Baratza: 1 year parts and labor directly through Solis. Warranty questions can be directed to service@baratza.com or 1-877-701-2020. A Return Authorization Number prior to returning any product is needed. All repair items (including warranty items) shall be sent postage prepaid to Baratza, 3923-120th Ave. S.E. Bellevue, WA 98006.

Bodum: 2 years parts and labor through Bodum on electric items only. Warranty questions can be directed to Bodum at 1-800-232-6386 press option 1 or 2.

Bonjour: 1 year limited parts and labor through Bonjour. Warranty questions can be directed to Bonjour at 1-800-2-BONJOUR.

Capresso or Capresso-Jura: Coffee machines and Semi-Automatic espresso machines have a 1 year parts and labor warranty directly through Capresso. Super Automatic machines are commercially rated and carry either a 1 year parts and labor if used residentially or if used in an office/ commercial environment it carries a 6 month warranty directly through Capresso. Warranty questions can be directed to Capresso at 1-800-767-3554.

FrancisFrancis!: 1 year parts and labor directly through FrancisFrancis. Warranty questions can be directed to FrancisFrancis at 1-877-854-4141.

La Pavoni: 1 year parts and labor directly through la Pavoni. Warranty questions can be directed to La Pavoni at 1-800-927-0277 ext.107. Return authorization must be granted prior to return.

Velox: 5 year limited warranty. Customers must first call European Gift & Houseware before return for authorization;1-800-927-0277 x 107.

 

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